24/7 Hotline - Free and Confidential

If you are in a psychiatric crisis, call us to speak with a real person who can help you navigate through it.


This Support Hotline is currently also serving as a COVID-19 Warmline. If you are a community

member or provider experiencing burn out, depression, isolation, sickness, or grief due to

this pandemic, please reach out through this hotline for resources and support. 

Do you feel alone? Are you overwhelmed and feel like no one cares? Are you having thoughts of suicide? Are you worried about someone else? Call the Support Hotline at 330-434-9144.

The Support Hotline started in 1969 as a 24/7 service providing crisis intervention and supportive listening to help callers manage their crisis. We are here to listen to you.

Our trained workers provide a safe space to talk about all sorts of feelings and problems including, but not limited to, depression, suicidal thoughts, anxiety, loneliness, interpersonal problems and financial issues.

All calls are free and confidential. We are here to listen and talk with you whenever you need help the most. The Support Hotline is part of the National Suicide Prevention Lifeline network at 1-800-273-TALK (8255).

Warning signs of suicide risk

  • Talking about suicide
  • Statements about guilt or worthlessness
  • Preoccupation with death
  • Loss of interest in things one cares about
  • Withdrawing from friends, family and society
  • No reason for living; no sense of purpose in life
  • Increased alcohol or drug use
  • Feeling trapped ‐ like there’s no way out
  • Dramatic mood changes
  • Anxiety, agitation, unable to sleep or sleeping all the time
  • Rage, uncontrolled anger, seeking revenge
  • Acting reckless or engaging in risky activities
  • Making arrangements; setting one’s affairs in order

Ways to be helpful to someone who is thinking about suicide:

  • Be direct. Talk openly and matter‐of‐factly about suicide.
  • Be willing to listen. Allow expressions of feelings.
  • Be non‐judgmental. Don’t debate whether suicide is right or wrong, or whether feelings are good or bad.
  • Don’t lecture on the value of life.
  • Don’t be sworn to secrecy.
  • Seek support.
  • Offer hope that alternatives are available.
  • Take action. Remove means, such as guns or stockpiled pills.
  • Get help from persons or agencies specializing in crisis intervention and suicide prevention like the Support Hotline.