Volunteer at Portage Path


Someone Out There Needs Your Help.

There are a lot of hurting people out there. People who feel sad, empty, worthless. People who feel that there’s nowhere they can turn, and nobody who will understand what they’re going through.

Some of these men and women have lost a loved one. Some have no family or friends to turn to. Others just feel their situations have become so dire that they see no way out.

Caring people like you ensure that there is someone on the other end of the phone line when these people need a supportive voice. Think about a time you went through a tough situation and how thankful you were to have someone to turn to. That’s the kind of service you’ll be providing at the Portage Path Support Hotline.

The Support Hotline is one of Summit County’s oldest and most valuable community resources. The Support Hotline is a confidential, 24-hour crisis intervention & suicide prevention service operated by Portage Path Behavioral Health. Hotline volunteers provide telephone crisis intervention services to Summit County residents who are experiencing an emotional or suicidal crisis.


You can help if you’re…
• at least 21 years of age
• willing to learn new ways of communication
• able to devote some time to helping others
• accepting and non-judgmental of others

• able to work with others toward a common goal


Volunteers are asked to serve for one year after successful completion of the training period. This usually involves participating on an average of 5 shifts per month with at least one shift each month served on a weekend day. Shifts are 3 – 4 hours in length. Volunteers schedule themselves for daytime and/or evening shifts.


Volunteers will receive 45 hours of valuable training which includes classroom sessions, role-playing, and group activities, as well as a peer monitoring program. Training not only helps volunteers help others, it is useful for those interested in learning more about human behavior.


Training classes are held at least 4 times per year and are 5 weeks in length. If you or someone you know is interested in becoming part of the Support Hotline family, call Barb Medlock, Hotline Coordinator at 330-434-1214 for more information, or e-mail to: bmedlock@portagepath.org

If you are in crisis and need help,
call Support at 330-434-9144.