When You Call
When you contact us, we gather some information that allows us to learn a little bit about what you’re going through, and we set you up with an appointment as soon as possible. If scheduled appointments are hard for you to keep, or if you have transportation problems, we offer a Walk-in Clinic, where you can just “walk in” and wait to be seen. The Walk-in Clinic is open Monday, Tuesday, Wednesday, and Friday at 8:00 a.m. The Walk-in Clinic is only available at our Akron Office.
You will need to complete some registration paperwork prior to your first appointment. You can do this at the time of the appointment – please arrive 30 minutes early if you do this – or, you can complete the form online. Just click the link below to view the form.
At Your First Appointment
The first person you will meet with at Portage Path is a Financial Aid Representative, who will look over your insurance information and quickly get you registered. If you do not have insurance, we are able to provide financial assistance to all Summit County, Ohio residents through the County of Summit ADM Board. To qualify for financial assistance, you will need to bring proof of income, or proof of financial support if you have no income.
You will then meet with your Intake clinician, who uses the information you provided to get you started, and talks with you about your issues and treatment goals. This session will take approximately an hour and a half. At the end of your Intake session, we match you with the right counselor for you, based on your needs. This process helps you get exactly what you want, as far as personal preferences – and also get what you need, by pairing you with a therapist who is trained in the specific modalities that will be most beneficial for you. Your Intake clinician will also discuss medication options with you, and if needed, set you up with an appointment for a Psychiatric Evaluation with a psychiatrist.
Once you have been matched with a therapist and/or a psychiatrist, you will work with them to establish a schedule that best helps you reach your treatment goals. Your therapist may recommend other programs like group therapy or Pathways as a supplement to your care. Appointments with your therapist will take between 30 and 60 minutes. Medication checks with psychiatrists or advanced practice nurses will take between 15 – 30 minutes. Group treatment sessions typically last an hour and a half.